FAQ’s

Basic setup services are included in all the plans Make Pricing Request . For any customized training or setup requirements, additional charges will apply on a case-to-case basis.

We accept payment by all popular cards like Visa, MasterCard, American Express and more.

It is a 30-day billing cycle. Your contract gets renewed every month and will continue unless we receive further notification from you. (This does not apply if you choose the yearly plan).

Yes, you can avail of an extension of your free trial. When you log in to your RevOptiStayz account, while it shows that the trial period is over, it also gives you an option to request for an extension of the trial. However, granting the extension is at our discretion. The free trial gives you unlimited users as a fully loaded system for you to evaluate it to the fullest.

Yes, you can make such changes to your plan, which would reflect from your next billing cycle.

We want our customers to be satisfied with our product. To accomplish this, we offer a 15-day free trial of our PMS so that you can use the system before you sign up. As we have a ‘try before you buy’ approach, we do not offer a refund for our product.

Once you make a payment, an Account Manager will be assigned to you and will assist you in getting started.

All plans are month-on-month subscription based, so there is no lock-in period. Please take time to go through our terms of service and privacy policy. Read Policy Here

While RevOptiStayz, is simple to use system, and moreover self-learn, we do offer the jumpstart that one may look forward to through personalized training and assistance. We can offer custom training programs that can fit your requirement ( Chargeble Subject ) and this training is provided online with audio and video. We can also organize training at your hotel which is charged per day basis and also hotel has to bear the travel and accommodation charges. Travel (currently available only from India) is charged additionally for the trainer, and lodging/boarding is borne by you.The language of communication currently is English only.

No! Support is included in the monthly subscription plan. For further details, visit the Pricing Plans section.

RevOptiStayz, is an amazingly intuitive system to work with. A close associate says “If you know what you want to do, then you don’t need to think how to do it in RevOptiStayz programme.” RevOptiStayz is really simple to self learn. We have several how to videos, each of around a minute length to get one started on the Frontdesk. There is a ready online support that works round the clock and assists the Hotel staff in the midst of any task. Clicking on the ‘Live Help’ brings up trained associate already on the same page knowing where you are, and saving you the time and trouble to explain. The expert staff assists you in real-time and takes you through the task just short of actually doing it for you. “Meanwhile more videos are getting added for the ‘Administrator Console’ to help you manage configurations and for other operational controls.”

We will be able to clean up the test data and help you start afresh.Alternatively, if you choose to create a fresh company, we can let you do that as well. Only one of them would remain active.

Our Pricing is very standard and varies with the number of rooms a property has. Please use our Pricing calculator to see what pricing applies to your size of property. Pricing Request The pricing of RevOptiStayz is extremely competitive and aims at providing you with a CAPEX Free cost model. There is nothing to purchase upfront, and you are not bound by any long term contracts or commitments.

First, take the free trial for 15 days and get to know RevOptiStayz programme. No set-up fees, no software cost, no training cost, no technical support cost. Call or Whats'app | e-mail us and one of our representatives will set you up and have you ready to go. You can also get started by taking a free demo. It will help you to understand the key features of RevOptiStayz programme and answer any questions you might have.

RevOptiStayz helps you gain access to the guest management system from anywhere – your living room, office, or even on the road. All you need is an Internet connection and your login and password details.

RevOptiStayz is designed to simplify hotel operations for daily users such as front desk staff, reservation teams, housekeeping teams, and managers. With training and support, non-technical hotel staff can learn to use the system for routine tasks without needing advanced IT knowledge.

Yes. RevOptiStayz can help train hotel teams including front desk, reservations, housekeeping, and managers. Training helps staff understand daily workflows such as check-ins, room status updates, guest profiles, billing, reports, and operational controls.

RevOptiStayz provides post-go-live support to help hotels manage daily operations, resolve product questions, and use the system effectively. Support availability, channels, and response times may depend on the hotel’s plan and agreement with RevOptiStayz.

RevOptiStayz aims to make the transition smooth through guided onboarding, training, and implementation support. A structured migration plan can help hotels move from their old system to RevOptiStayz while minimizing disruption to front desk, reservations, billing, and daily operations.

No heavy local server setup is required for standard cloud-based RevOptiStayz usage. Since RevOptiStayz is cloud-based, hotels can access the system through the internet, reducing dependency on local hardware and simplifying ongoing maintenance.

Yes. RevOptiStayz can support data migration from an existing PMS or manual system, depending on the available data format and migration scope. Common migration areas may include reservations, guest profiles, room types, rates, and other operational information after assessment.

RevOptiStayz Implementation time depends on the hotel’s size, number of rooms, modules selected, data migration needs, integrations, and staff training requirements. Smaller properties may go live faster, while larger hotels and multi-property groups may need a more structured implementation plan.

RevOptiStayz provides training and support to help hotels adopt the system smoothly. This may include onboarding assistance, product guidance, help resources, and support from the RevOptiStayz team. Hotels should confirm the exact support coverage included in their subscription plan.

RevOptiStayz pricing depends on factors such as property size, number of rooms, required modules, integrations, property type, and business requirements. Hotels can request a personalized quote or book a demo Click Here to understand the best-fit plan for their operations.

Basic setup services are included in all the plans. For any customized training or setup requirements, additional charges will apply on a case-to-case basis.

Yes, there is option for printing all arrivals registration cards and departure folios during Night Audit. Yes, RevOptiStayz Programme lets you split the folios in multiple ways, route transactions on folios dynamically for both, the Single and Group Reservations. You will find this in the Payments section of the Reservation.

RevOptiStayz Programme supports all popular payment gateways. Integrating with a payment gateway requires you to apply for one through your bank. We can make recommendations for the popular ones that are available (like Authorize.net, Worldpay, Paypal, Verisign, Protex, Googlecheckout, Quickpay, MyvirtualMerchant, Moneris, CCavenue, ICICI Payseal, HDFC & Citibank etc.), but more importantly your own bank that needs to support it. Once you select your credit card processor through your bank, we can set it up with a one-time fee.

RevOptiStayz allows access to multiple properties from the same login id and password from Super Admin Console. This ensures fast access and it’s also easy to switch between multiple properties.

Unlimited number of POS can be created on RevOptiStayz Programme, and they can all run as part of the Hotel Establishment – integrated to the PMS. The POS system in RevOptiStayz programm is touch screen enabled, and can easily let you manage your restaurants, bars, gift-shops, Spa and more. RevOptiStayz offers Activity based POS , wherein you can define time slabs and book nature based activities and capture each guest's profile and keep track of inventory and groups.

Unlimited number of POS can be created on RevOptiStayz Programme, and they can all run as part of the Hotel Establishment – integrated to the PMS. The POS system in RevOptiStayz programm is touch screen enabled, and can easily let you manage your restaurants, bars, gift-shops, Spa and more. RevOptiStayz offers Activity based POS , wherein you can define time slabs and book nature based activities and capture each guest's profile and keep track of inventory and groups.

Nothing! Since RevOptiStayz programm is a hosted solution, your data is well protected. You can still access your data and stay online through any computer that has Internet connectivity.

RevOptiStayz programme uses the industry standard SSL encryption to transmit data. This ensures that your data is secure. This is the same technology used by banks and online trading companies. In addition, your data is saved on firewall-protected servers and backed up automatically. RevOptiStayz programm is a PCI Compliant System.

Your data is yours. You back it up. You store it. Anytime, anywhere. But your data is safer with us, and less likely to be abused or misused ever. We employ rigid, commercial industry standard server and network architecture which provides “5 nines” (99.999%) data-center security, uptime, redundancy and firewalls. We are further heading towards security compliances like adhering to PCI standards for the credit card info that you may want stored in the system, and also have security certification. Your data is thoroughly safeguarded from any external threats and moreover safe from getting lost with regular backups and mirrors in a protected server environment of our Host Partner platform.

Even though on trial, the scheduled maintenance can get disruptive. We are listening to your comments, and consistently working to meet your expectations. These updates bring the new features for you to use, and we plan on doing them with virtually no disturbance to your work. The System Maintenance downtime has been organized to happen with minimal impact to your working. We are pleased to share the policies being put in place for the same: As a primary measure, the downtime for maintenance is being worked upon to get down to just over a minute. We are to achieve this by managing 2 parallel servers and pulling out just one of them at a time. The maintenance activity will be less frequent from its current drill of 'once a week anytime' to 'once in 15 days on a fixed date & time' and then further reduced to once a month. All who are logged-in on the system will receive a prompt to save their work a few minutes before the system is pulled down for maintenance. All users will receive emails in advance to inform them of the maintenance activity. All users will get a message prompt to remind them of the scheduled maintenance activity to happen if they login anytime within the 12 hours of the set schedule. There will be an on-screen red flag with a countdown time to maintenance from a few minutes before going down. While all of these measures will not be implemented together, we will keep you posted with the available options. You will further be able to customize and make your choices to suit your needs best (Example: You may opt out of emails for periodic maintenance, or get a prompt only when you login at a time when maintenance activity is to take place within the next 4 hours and not 12 hours). All in all, this activity will be less frequent, more predictable, and definitely not exceed a couple of minutes in the coming months.

Running Software on your Server RevOptiStayz programme is offered only on a hosted model with us. However we would be pleased to take up your questions and address your concerns in this matter. Please give us a call on +918755993568 or send a mail to RevOptistayz@gmail.com or Whats'app Chat Now and we will be happy to take up your questions.

Both dial-up and high-speed connections are acceptable.

Any desktop or personal computer would do!

None! RevOptiStayz programme runs from the Internet. So, all you need is a browser.

Browser Compatibility RevOptiStayz programme can be used onWINDOWS OSFirefox 3.xGoogle Chrome all versionsInternet Explorer 7 and 8 (in Compatibility mode)APPLEFirefoxLinuxFirefox We are running tests on several browsers continuously. The list keeps getting bigger..

We have made it very easier for any hotel to switch from their current PMS provider to RevOptiStayz PMS. Keeping in mind your current day to day operations we have planned the switch over in such a manner that your operations are not to be disturbed at all. And to ensure the smooth operations of your property we do: Provide you with all the current and future data. Provide you with all the current and future reservations onto RevOptiStayz PMS. Provide you with the current set up of your existing POS. Upload all the new data as per your requirements. Upload all the existing information on all the channels (Expedia, booking.com, etc.) you are currently dealing with through our effective distribution system. How to Migrate: Fill Information Request Form An Information Request Form (IRF) will be sent to you initially and we will assist you in filling the same. The basic setup of your Hotel will be done based on the information given in the IRF. The Hotel login credentials on RevOptiStayz will be shared with you. Your setup will include: Room Types and Rooms. Amenities, Taxes and their Rack Rates. Seasons/Special Periods/Rates and Packages. Cancellation and Booking Policies. Setup of Default Settings for your Hotel.

An integrated PMS and channel manager helps hotels avoid manual updates between internal operations and online distribution channels. It keeps room availability, rates, and bookings aligned across systems, reduces overbooking risks, improves staff productivity, and gives hotel teams better control over revenue and occupancy.

RevOptiStayz can help hotels manage bookings from connected OTAs, direct booking channels, and other distribution sources from one centralized system. Availability may depend on the specific integration and region, so hotels should confirm the currently supported channels with RevOptiStayz before implementation.

RevOptiStayz connects with multiple online travel agencies and distribution partners through its channel manager and marketplace ecosystem. The exact list of supported OTAs and partners may vary by region and requirement, so hotels should check the RevOptiStayz marketplace or speak with the Hotelogix team for the latest integration availability.

Yes. RevOptiStayz helps hotels manage rates centrally, which can support better rate parity across connected OTAs and booking channels. By controlling prices from one place, hotels can reduce rate inconsistencies and maintain a more disciplined distribution strategy.

Yes. With RevOptiStayz, hotels can manage and update room rates across connected OTAs and booking channels from a centralized dashboard. This helps save time, maintain rate consistency, and reduce the need to log in to multiple extranets for manual updates.

Yes. RevOptiStayz channel manager helps hotels sync rates and availability across connected online channels. This allows hotels to update pricing and inventory from one system and reduce manual OTA updates, rate mismatch, and overbooking risks.

A PMS manages internal hotel operations such as reservations, check-ins, check-outs, housekeeping, billing, guest profiles, and reports. A channel manager manages external distribution by syncing rates, availability, and bookings across OTAs and booking channels. When both are integrated, hotel operations and online distribution work together smoothly.

A hotel channel manager is a tool that helps hotels manage room rates, availability, restrictions, and bookings across multiple online travel agencies and distribution channels. Instead of updating each OTA manually, hotels can update inventory and rates from one place and keep all connected channels synchronized.

Yes. Hotels can track direct website bookings separately from OTA bookings when their PMS, booking engine, and reporting workflows are properly connected. This helps managers understand which channels are generating business and how direct booking performance is improving over time.

Yes. A booking engine can help reduce OTA commission costs by encouraging guests to book directly from the hotel website. While OTAs remain important for visibility, direct bookings give hotels more control over guest relationships, offers, and profitability.

When connected with the PMS and channel manager, a booking engine can update bookings, inventory, and availability automatically. This helps hotels avoid manual entries, reduce errors, and keep direct bookings aligned with OTA inventory.

Yes. RevOptiStayz web booking engine can be integrated with a hotel’s website so guests can check availability and book rooms directly. This helps hotels create a smoother direct booking experience and capture more reservations from website visitors.

An OTA is a third-party platform where hotels list rooms to reach more travelers. A hotel booking engine is placed on the hotel’s own website and allows guests to book directly with the property. OTAs help with reach, while booking engines help hotels increase direct bookings and reduce commission costs.

A booking engine helps hotels convert website visitors into direct guests. It allows hotels to display live availability, room rates, offers, and packages on their own website. This reduces dependence on OTAs and helps hotels capture commission-free bookings from guests who prefer booking directly.

A hotel web booking engine is a tool that allows guests to book rooms directly from a hotel’s website. It displays room availability, rates, packages, and booking options, allowing guests to complete reservations without going through third-party OTAs.

The integrated Web Booking Engine is an intrinsic part of the RevOptiStayz offering. Web Booking Engine lets you take confirmed bookings from your website while maintaining up-to-the minute availability & room status for your website visitors. The reservations from your website are confirmed and show up instantly on the Frontdesk Reservation table. The Guest receives a confirmation email and the same is copied to the Hotel. The reservation itself, shows up instantly on the PMS. Moreover, the web reservation lets you offer rooms only rates along with multiple rates and packages (selectively or all) and further also allows your web bookers to choose any specific services that you may provide and customize their stay.

Yes. RevOptiStayz can support resorts that manage multiple revenue centers such as rooms, restaurants, spa, activities, banquet spaces, and other guest services. With PMS and POS integration, resorts can centralize guest billing, track revenue, and improve operational visibility.

Yes. RevOptiStayz can help hotels manage rooms along with revenue from POS outlets such as restaurants, bars, spas, and other services when integrated with POS systems. This helps hotels post charges to guest folios, improve billing accuracy, and track non-room revenue more effectively.